LEGAL
Privacy Policy
EFFECTIVE DATE: JANUARY 01, 2026 • LAST UPDATED: JANUARY 01, 2026
Privacy Policy
KyalpoLLC (“KyalpoLLC,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how KyalpoLLC may collect, use, disclose, retain, and protect information when you visit our website, communicate with us, submit an enquiry, request information, apply for employment, or otherwise interact with our website and services.
KyalpoLLC — 17350 State HWY 249 STE 220, Houston, TX 77064, USA — Phone: +1 (516) 774-6542 — Email: info@kyalpollc.us
1. Information We Collect
Depending on how you interact with KyalpoLLC, we may collect different categories of information.
Information You Provide — This may include:
- Full name
- Company or organization name
- Job title
- Business email address
- Telephone number
- Mailing address
- Service requirements
- Messages and enquiries
- Information submitted through contact forms
- Information submitted through career applications
- Communications with our team
- Other information you voluntarily provide
Automatically Collected Information — When you access our website, certain technical information may be collected automatically, such as:
- IP address
- Browser type
- Device type
- Operating system
- Website pages visited
- Referring website
- Date and time of access
- Approximate geographic information derived from technical data
- Website interaction information
- Cookie and similar technology information
Healthcare Information
KyalpoLLC provides services to healthcare organizations and may, depending on the services and contractual arrangements involved, process information relating to patients, members, providers, or healthcare operations.
Please do not submit medical records, diagnoses, insurance information, Social Security numbers, payment information, or other sensitive healthcare information through a general website contact form unless KyalpoLLC specifically instructs you to do so through an appropriate secure channel.
Where KyalpoLLC handles protected health information (“PHI”) on behalf of a covered entity as a business associate, applicable HIPAA requirements and contractual obligations may apply. HHS describes business associates as organizations performing certain functions or services involving PHI for covered entities, generally subject to written business associate agreements.
2. How We Use Information
KyalpoLLC may use information to:
- Respond to enquiries
- Communicate with prospective clients
- Provide requested information
- Discuss healthcare BPO and support requirements
- Coordinate consultations
- Manage business relationships
- Respond to customer communications
- Process employment applications
- Operate and maintain our website
- Improve website functionality
- Understand website usage
- Monitor website security
- Prevent fraud, abuse, or unauthorized activity
- Maintain business and operational records
- Comply with legal obligations
- Enforce applicable agreements
- Protect our rights, property, personnel, and users
We may also use information for other purposes where permitted by applicable law or where disclosed to you at the time information is collected.
3. Healthcare Information and PHI
KyalpoLLC understands that healthcare information requires particular care.
When KyalpoLLC acts as a business associate for a covered entity, permitted uses and disclosures of PHI are generally governed by the applicable Business Associate Agreement, applicable HIPAA requirements, client instructions, and other applicable law. HHS states that business associate agreements establish permitted and required uses and disclosures and require appropriate safeguards for PHI.
KyalpoLLC does not use PHI for purposes unrelated to the services for which it has been engaged except where permitted or required by applicable law or contractual arrangements.
4. Information Sharing
We may disclose information to:
- Our authorized personnel
- Service providers supporting our business operations
- Technology providers
- Website and hosting providers
- Security and infrastructure providers
- Professional advisers
- Legal or regulatory authorities where legally required
- Clients where necessary to provide contracted services
- Other parties where you have provided appropriate authorization
Where healthcare information is involved, disclosures will be subject to applicable contractual, privacy, security, and legal requirements.
We do not intend to sell personal information obtained through our website for money.
5. Service Providers
KyalpoLLC may use third-party providers to support website hosting, technology, security, analytics, communications, recruitment, and business operations.
Such providers may process information only as necessary to perform their authorized functions and subject to applicable contractual or legal requirements.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of information and the applicable operational environment.
These measures may include:
- Access controls
- Role-based access
- Workforce procedures
- Authentication controls
- Secure communication practices
- System monitoring
- Data-handling procedures
- Security awareness and training
- Operational policies
- Incident-response procedures
No website, electronic transmission, or storage system can be guaranteed to be completely secure.
7. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Providing services
- Maintaining business records
- Responding to enquiries
- Meeting contractual requirements
- Resolving disputes
- Complying with legal obligations
- Protecting our legitimate business interests
Retention periods may vary depending on the nature of the information and applicable contractual or legal requirements.
8. Cookies and Similar Technologies
KyalpoLLC may use cookies and similar technologies to:
- Operate the website
- Remember preferences
- Improve website functionality
- Understand website usage
- Monitor website performance
- Support website security
For more information, please see our Cookie Policy.
9. Your Privacy Choices
Depending on applicable law, you may have rights concerning your personal information. These may include rights to:
- Request access to certain personal information
- Request correction of inaccurate information
- Request deletion where legally applicable
- Request information about processing
- Opt out of certain communications
- Withdraw consent where processing is based on consent
- Exercise other rights provided under applicable law
Certain information may be exempt from deletion or access requests where retention is required or permitted by law.
California privacy law, for example, can impose specific disclosure and consumer-rights requirements on businesses that fall within its scope.
10. Marketing Communications
If you receive marketing communications from us, you may request that we stop sending them by using the unsubscribe mechanism provided in the communication or contacting us directly.
Operational, transactional, security, or legally required communications may continue where permitted or required.
11. Children's Privacy
Our website is intended for business and professional audiences and is not directed toward children.
We do not knowingly request personal information from children through the website.
12. Third-Party Websites
Our website may contain links to third-party websites.
KyalpoLLC is not responsible for the privacy practices, content, security, or policies of third-party websites.
We recommend reviewing the privacy policy of each external website you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
When changes are made, we may update the “Last Updated” date at the beginning of this document.
14. Contact Us
For privacy-related questions or requests:
KyalpoLLC — 17350 State HWY 249 STE 220, Houston, TX 77064, USA — Phone: +1 (516) 774-6542 — Email: info@kyalpollc.us
