Cookies Policy

This Cookies Policy explains how KyalpoLLC may use cookies and similar technologies when you visit our website. These technologies can support essential website functions, remember preferences, help us understand website usage, and provide other functions where configured and permitted.

The technologies actually used depend on the website's implementation and the third-party services enabled.

01

What Are Cookies?

Cookies are small text files stored by a website or service on a user's device. They may allow a website to remember certain information between requests or visits.

Similar technologies may include local storage, pixels, tags, scripts, and other identifiers that store information or access information on a device.

The term “cookies” in this policy may refer to cookies and similar technologies collectively, unless a distinction is necessary.

02

Why Cookies May Be Used

Depending on the website configuration and applicable law, cookies or similar technologies may be used to:

• ›Enable essential website functions.
• ›Maintain security and prevent abuse.
• ›Remember user preferences.
• ›Understand website traffic and performance.
• ›Measure interactions with website content.
• ›Support optional integrations or marketing tools, if enabled and permitted.

03

Types of Cookies — Strictly Necessary Cookies

These may be required for functions such as security, session management, load balancing, or remembering privacy choices.

Where a cookie is strictly necessary, its use should be limited to the purpose for which it is required.

04

Types of Cookies — Functional Cookies

These may remember preferences or settings that improve website usability.

Examples may include language preferences or certain interface settings, where implemented.

05

Types of Cookies — Analytics and Performance Cookies

If analytics tools are installed, these technologies may collect information about page visits, navigation, usage patterns, and technical performance.

Analytics cookies should be used only in accordance with applicable legal requirements and the configured consent mechanism.

06

Types of Cookies — Advertising or Marketing Cookies

If advertising or marketing tools are installed, these technologies may be used to measure campaigns or support advertising-related functions.

07

First-Party and Third-Party Cookies

First-Party Cookies: These are set by the website a user visits.

Third-Party Cookies: These may be set by an external service embedded in or connected to the website, such as an analytics, video, scheduling, or marketing provider.

Third-party services may have their own privacy policies and practices. Their involvement should be disclosed where appropriate and legally required.

08

Cookie Consent and Preferences

Where applicable law requires consent for non-essential cookies or similar technologies, the website should obtain valid consent before those technologies are activated.

The cookie banner or preference interface should provide an appropriate choice of options, such as:

• ›Accept All
• ›Reject Non-Essential
• ›Customize Preferences

09

How to Manage Cookies

You may be able to manage or delete cookies through your browser settings.

Browser controls vary, but commonly allow users to:

• ›View stored cookies.
• ›Delete existing cookies.
• ›Block some or all cookies.
• ›Restrict third-party cookies.
• ›Clear site data when closing the browser.

10

Cookie Retention

Cookies may be session-based or persistent.

Session Cookies: These are generally removed when the browser session ends, depending on how they are implemented.

Persistent Cookies: These remain on the device for a specified period or until deleted.

The actual lifetime of each cookie depends on its configuration and provider. KyalpoLLC should maintain an accurate cookie inventory that records the name, provider, purpose, category, and retention period of each cookie used.

11

Information Collected Through Cookies

Depending on the technologies used, cookies may be associated with information such as:

• ›Browser and device characteristics.
• ›Website session identifiers.
• ›Page interactions.
• ›Referral sources.
• ›Preference settings.
• ›Usage and performance events.

12

Healthcare Information and Cookies

This website is intended for business inquiries about healthcare BPO and call center support.

Do not use cookies, tracking tools, or advertising integrations to collect or disclose patient-identifiable information or protected health information through general website forms or browsing activity.

Before enabling tracking tools, evaluate what data they collect, where it is sent, who can access it, and whether their use is appropriate for the website and applicable legal requirements.

Healthcare-related services provided to clients may be subject to separate contractual and regulatory obligations.

13

Changes to This Cookies Policy

This policy may be updated when website technologies, service providers, business practices, or applicable legal requirements change.

The latest revision date is displayed at the top of the page. Material changes to cookie usage or consent practices should be handled according to applicable law.